Liability Waiver

[Mikedoby]

For you fellows that have been in the WSR business for a while. Do you always have your customers sign a libility waiver? I have had repeat customers that I do not always get them to sign. Guess this is a little risky. What is your thoughts?

[sallyu]

Hi Mike,

I am new to THIS industry, but with most businessess these days I find that it is a very common practice, and is just good sound business sense. Unfortuneately people today have a "sue happy attitude".

I liken it to the common practice that the Doctors take with their patients.

Inevetibly you always have to sign their waiver, even for a general office visit.

Perhaps you can have a type of waiver that states that your waiver is considered valid while their signature is on file with your company., or something to that effect. That way they only have to sign the first time.

Best wishes,

Sally

[Coitster]

Hate to tell you this guys but almost no one that I know of in the WSR business ever has the customer sign a waiver form. If you do you will lose a very large percentage of your business. People will just want to leave it along if they think that you might crack it out. It almost never happens so my advice is don't do it. If you do crack one out you just apply the money you collect from the insurance company toward a new windshield. In 12 years I have never paid for a windshield I cracked out. It is a non issue guys.
David
Coitster

[cure4glass]

Unlike when a doctor is asking you to sign a waiver before surgery or treatment, there is a very small chance that I will do any irreversible damage and to me that

[scratchy]

There are a couple of kinds of chips that are very nasty. The first one that comes to mind is one that looks like a "squinting eye." I just got one Friday that hadn't cracked out. I was super gentle with it and used very thin resin to get it all in without much pressure. The other is an edge break of any kind and the last is the unsurfaced crack. The unsurfaced crack is "possessed" in my book. Hard to stop without it constantly jumping past the drill bit while drilling. I now try and catch a fingernail somewhere on a crack to make sure it is at the top before working on it. Jeep Liberty's seem to do the unsurfaced crack thing worse than any other vehicle I have touched.

[mariog2721]

Is there any way that u can e-mail me a copy of the liability waiver?