Glass Scratch Removal???

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
Frank EU
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Re: Glass Scratch Removal???

Post by Frank EU »

To not answer your post at all, or even ignoring your invitation, wouldn't be good. It would also make others on the forum wonder why no answer would be given, so here we go: Talk to your employer, Kerry W. should know who I am and what and who I am involved with. Some years ago we have met a couple of times at both trade exhebitions and NWRA meetings, we have also discussed the WSR business in general, including very specific problems, over diner at the SEMA in LV. He also knows and understands that we will never explain how the system actually works, but hey, many people indeed are able to testify that the system I am talking about does not distort the glass. And no, I am not a GT customer, in fact I have never ever purchased anything as far as I can recall.
But I can assure you that I do know the details re the SH system.

Again; we agree that the operator is of the greatest importance, and that untrained and unexperienced techs indeed can create distortion >even when they would use something simple like for example tooth paste because some people can ruin anything. I have never understood why so many systems can be purchased without any training, a video, dvd or any other remote sort of ''training'' is just not good. Some manufacturers and resellers just ship the box and that's it >not good when it comes to scratch removal! The one and only real training is hands on, preferably in a training room, and should be overseen and guided by very (real world) experienced techs and/or trainers.

Lastly; As you probably have learned, since you are working for a manufacturer, this industry has some mavericks without any integrity, they simply copy ideas and products, and than claim to be the inventor. I have no dog in this fight either. I am not a manufacturer or reseller, after almost fourteen years we just happen to be very experienced and pretty good informed. Sorry, but I am not going to discuss scratch removal system related technical matters, that would be extremely unfair to our partner who informed us in detail in good faith. Any other question is just fine.
adam@gtglass
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Re: Glass Scratch Removal???

Post by adam@gtglass »

Ok,
If accusations are going to be made that any system for scratch removal distorts glass by removing glass stock, then the accuser should be able to defend that the system they use does not remove glass stock. Period.

If that cannot be done, they should not make accusations and speak negatively about other systems.
Adam D. Duthie
Glass Technology, Inc.
t4k
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Re: Glass Scratch Removal???

Post by t4k »

I am with you Adam. I have seen the Scratch Hog at work and it did a wonderful job.
Ricersux
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Re: Glass Scratch Removal???

Post by Ricersux »

Frank,

Are you saying that you know of a better system then the Glass Hog? Something that has no distortion and ease of use? What is your solution for scratch removal? Please email me if you do not wish to reply.

Adam,

Could you please send me the 3rd party report on the glass hog please?

Thanks,
-Eric
CLEARVU INC.
Indianapolis, Indiana
Frank EU
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Re: Glass Scratch Removal???

Post by Frank EU »

BANNED, Allow to to ask you why your name is BANNED?
I noticed that you have just joined this forum, does your name indicate that you were banned previously under a different name? I don't want to be dragged into questions like ''do you know a better system'' etc. Indeed I do know better systems, but do not want to push any brand. Just go with the one you like and you have faith in. In your search for your system, you may wish yo use the hints like I posted in a previous post.
Chips be-gone

Re: Glass Scratch Removal???

Post by Chips be-gone »

I tell ya frank. You do a lot of talking about systems saying that they are not up to your recommendations but on the other hand you will not even say what you have at all. Why don't you stop beating around the bush and tell everyone what you use.
This can go on for years. Speak up, You sound like you are the god in the right system compare to the rest of us so help others instead of slamming everyone's choices. At this time you are no help and I do not want to pick up your little tid bits of info and try to figure out what you are using.

I even asked you in Private what you thought of Brand A and you gave your thoughts, and I also asked what you would recommend in private and you would not give a straight answer. OH wait, you did not even give an answer. To me you are not really here to help anyone in their pickings, you are just to winding us up to see what we do. Try talking giving everyone a straight answer.


Off Topic add on:
To me, I think you are just posting on everything you can to make it like you are out there to help everyone, just to try to be "The W/S repair tech of the year". Sorry to say, it is not on how many posts you put out, It is how helpful you are to others like Brian and the Screenman was and still is.
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Brent Deines
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Re: Glass Scratch Removal???

Post by Brent Deines »

Frank EU wrote:BANNED, Allow to to ask you why your name is BANNED?
I noticed that you have just joined this forum, does your name indicate that you were banned previously under a different name? I don't want to be dragged into questions like ''do you know a better system'' etc. Indeed I do know better systems, but do not want to push any brand. Just go with the one you like and you have faith in. In your search for your system, you may wish yo use the hints like I posted in a previous post.
I asked BANNED to change his name in order to avoid confusion, and offered to change it for him to whatever he wanted. He gave me the name on the 16th but I had a training class the next day and then was out of town for 3 days so just got around to making the change this morning. Not sure why he chose that name, but I did not feel it was appropriate for a member name on this forum. Sorry for the delay in making the change, that was my fault.
Brent Deines
Delta Kits, Inc.
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adam@gtglass
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Re: Glass Scratch Removal???

Post by adam@gtglass »

Brent,

I'm having a hard time trying to figure out how to reply to "Ricersux." Obviously I'm not going to post it on your forum. I guess if you like, you are welcome to give him my e-mail address.

Ricersux,

I will not be able to answer your question, or post said document on this forum, based on guidelines.

Gotta follow rules.

Cheers,

Adam
Adam D. Duthie
Glass Technology, Inc.
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Brent Deines
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Re: Glass Scratch Removal???

Post by Brent Deines »

adam@gtglass wrote:Brent,

I'm having a hard time trying to figure out how to reply to "Ricersux." Obviously I'm not going to post it on your forum. I guess if you like, you are welcome to give him my e-mail address.

Ricersux,

I will not be able to answer your question, or post said document on this forum, based on guidelines.

Gotta follow rules.

Cheers,

Adam

Forum members can always go to manufacturer websites if they want to get manufacture opinions, but I sent him your e-mail address as suggested.
Brent Deines
Delta Kits, Inc.
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t4k
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Re: Glass Scratch Removal???

Post by t4k »

Chips be-gone wrote:I tell ya frank. You do a lot of talking about systems saying that they are not up to your recommendations but on the other hand you will not even say what you have at all. Why don't you stop beating around the bush and tell everyone what you use.
This can go on for years. Speak up, You sound like you are the god in the right system compare to the rest of us so help others instead of slamming everyone's choices. At this time you are no help and I do not want to pick up your little tid bits of info and try to figure out what you are using.

I even asked you in Private what you thought of Brand A and you gave your thoughts, and I also asked what you would recommend in private and you would not give a straight answer. OH wait, you did not even give an answer. To me you are not really here to help anyone in their pickings, you are just to winding us up to see what we do. Try talking giving everyone a straight answer.


Off Topic add on:
To me, I think you are just posting on everything you can to make it like you are out there to help everyone, just to try to be "The W/S repair tech of the year". Sorry to say, it is not on how many posts you put out, It is how helpful you are to others like Brian and the Screenman was and still is.

Good point, Chips!!
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