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How does Safelite get away with it?

Posted: June 12th, 2012, 11:06 pm
by dnkies
Hey Guys,

I did a two chip repair yesterday on a 1999 Mercedes. The owner told me he had just went to the local Safelite storefront and they told him he should replace the windshield instead f having the chips repaired.

The chips were nowhere near the driver's line of sight and were just a simple bullseye and batwing chips. I gladly repaired his windshield for a cash job due to the fact that he had AAA insurance.

How does Safelite keep a good reputation when Im sure they try to do this to customers several times a day....it's criminal in my opinion!

Re: How does Safelite get away with it?

Posted: June 13th, 2012, 9:14 am
by bill lambeth
Deep pockets!

Re: How does Safelite get away with it?

Posted: June 13th, 2012, 5:40 pm
by GlassStarz
They have a policy that if its in the drivers view they wont fix it im told someone somewhere sued claiming a distorted view caused a accident I like thier policy I do several a month that they pased on LOL :lol: