Safelite network

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
D2D

Re: Safelite network

Post by D2D »

Chips Away, Hello! how are you? Sweatin' your hiney off down there in humid south Texas? LOL

OK, you asked a question that any definative answer will only stir up a lot of controversy here because most, if not all, the DK users are dead set against the idea that an excellent chip repair can be done in 10 minutes or less. I once got banned from this forum for daring to even bring up the subject.
So, I won't go there but I will tell you to do your own research and find out the truth on your own.
GlassStarz
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Re: Safelite network

Post by GlassStarz »

Im not sure what equipment you are useing but personaly I cant remember a repair that took 15 minutes. Maybe its just being experienced or good gear combo but after awhile you look at a repair and know what needs to be done. If the injector is still on the glass 15 minutes later something is wrong. JMHO and yes in a rare one you take a bit longer
But the key word is rare
As far as being a preffered shop and the customer being told they are sending someone else. They go down a list and the customer has to be prepped to tell them you are his chosen repair tech if not they semd the next guy on the list :P
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Chips_Away_Windshield_Repair
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Re: Safelite network

Post by Chips_Away_Windshield_Repair »

They are usually the ones you can see from accross the street. "This doesn't look like a very good repair. The guy was only here for a few minutes. Can you fix it for me?"
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Chips_Away_Windshield_Repair
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Re: Safelite network

Post by Chips_Away_Windshield_Repair »

Hey guys, i'm not saying I do fifteen minute repairs.....I'm knocking those who do!
D2D

Re: Safelite network

Post by D2D »

There is nothing wrong to remain status quo with the system and technique you have. The question is, is it rational and fair to "knock" a system or technique that you choose to ignore?
For the record, I use the Liquid Resins bridge/injector and like Drystar said, (I don't know or care which equipment he uses) it rarely takes me more than 10 minutes to do a repair and never, ever does it take more than 15. So, "knock away".
And I'm not trying to sell anything or change anybody's mind. I don't knock your system or technique, whatever it is.
D2D

Re: Safelite network

Post by D2D »

Also for the record and in fairness I must confess that I've long held a resentment toward anyone who comes across with this "my way is the only way and if you do it differently, then I'm right and you're wrong". Or that you're inferior or a "scammer" or in some way lacking in ethics and integrity. You know who you are and you know where you can go.
Thank you
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Re: Safelite network

Post by paulrsf »

I'm not one of those, "my way or the high way" type of guys, but I still can not imagine my repairs taking less than 15 minutes to complete. Assessing the damage, drying it out, setting up the bridge, allowing resin to flow until the damage is completely full, adding pit resin, and curing is not a 15 minute job in my book no matter how speedy and experienced I am. Am I saying it can't be done? No. Do I think it is possible to complete most repairs in 15 minutes or less? Also, no. If anything, over time I've learned to actually take my time so that the result of each repair falls within the same margin of success. I did participate in the Delta training program but I am speaking now from my own experience and not because of what I learned in the training.
Paul R.
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Brent Deines
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Re: Safelite network

Post by Brent Deines »

D2D wrote:Chips Away, Hello! how are you? Sweatin' your hiney off down there in humid south Texas? LOL

OK, you asked a question that any definative answer will only stir up a lot of controversy here because most, if not all, the DK users are dead set against the idea that an excellent chip repair can be done in 10 minutes or less. I once got banned from this forum for daring to even bring up the subject.
So, I won't go there but I will tell you to do your own research and find out the truth on your own.
You were never banned from this forum for talking about repair times, that is an outright lie! You were banned for refusing to follow forum guidelines after several warnings. Delta Kits has a video on youtube showing that our equipment is capable of quality repairs in well under 5 minutes and some of our customers would agree that it should never take longer than 10 minutes, however I disagree. There are too many variables to put a time limit on a repair in my opinion. A quality repair is only complete when the air has been replaced with resin and the cosmetic appearance has improved as much as possible. Sometimes a repair can be done very quickly, but not always.

I only criticize another persons repairs if I am there to see the finished result, but we all know there are a lot of poor quality repairs being done out there and we all know that some of those are the result of rushing through the process, regardless of the system used.
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screenman
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Re: Safelite network

Post by screenman »

A repair takes as long as it takes. I dryout every repair and allow the heated area to properly cool down again, this alone can sometimes take 15 minutes on something like a 2 inch 10 leg starbreak. I have also carried out hundreds of 10 minute repairs when conditions are ideal, that is of course repair time and not all the other bits involved.

It is not the repair that wastes the most time it is the bits in between, driving, yacking, paperwork etc.
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Re: Safelite network

Post by GlassStarz »

I find that when I first started they took longer after awhile you can see whether you need to bring out the drill etc with time and experience you get faster and better just as any other job. there is no magic number but im usually in under 15 :)
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