Spotting bad repairs...

[screenman]

Fix A Chip give us a name of the companies that trained you without drying out. At my training centre we make about 80 of the 100 or so repairs done in training wet ones.

[Garvey]

Great news guys, today I learnt the lesson!! 1) it's softer and 2) it makes a different sound when you tap it.

I did 3 repairs today with 5 auto traders watching me and when I was done they all complemented me on a good job stating it was the best they'd seen (HUGE EGO BOOST). One of them had just got a repair done by A*******s which was used for comparison and whoever did the first repair didn't even polish the resin, I did but it still didn't look that great.

I don't want to get drawn into a long drawn debate beating an old horse but IMO they are more interested in selling new screens than fixing chips :eusa_wall

[Garvey]

PS guys is there a list of UK insurers who pay and don't pay cos i'm struggling to find one. I know you gave me a list screenman but I can't find a certain company on it and the website doesn't mention chip repair.

Thanks again

[screenman]

Email me and I will let you know. There is no absolute list unfortunately and they all keep moving the gaol posts.

[fix a chip]

Screenman,

1st company back in 2000 was BRADLEYS":eusa_naug" in Stowmarket Suffolk, 2 hours training. Nothing about drying out repairs, So bought thier kit and done about 4 or 5 repairs which 2 came out ok but the others made me stick the kit on Ebay.

2nd company was ESPRIT, Again bought a kit they came to me and gave me very basic 1 - 2 hours training, Thier system was much better than the first micky mouse kit from Bradleys but nothing about drying out repairs or no mention of problems that a repairer could run into.

3rd time lucky, DELTA. Top Fully comprehensive training and very happy with Delta and more than happy to do business with them and you as I am in the UK. I went to delta as I came over for the expo and thought Id kill 2 birds with one stone:biggrin: Glad I did. I bought a Bridge and light and UV Dome. The rest I already have.

As for insurance billing I bill out to insurance companys direct and most of the time I get paid, I spoke with you about this once over the telephone. Sometimes I never see the money but I learn from those ones and now I know the companys who will not pay out so with those I take payment from the customer and send the paid invoice to the insurance, the insurance then send their policy holder a cheque. Never had a customer complain that they have not been paid back yet. Sometimes I will even let the customer pay me when they recieve thier cheque, that way it is less reason for the customer not to have the repair done. I know people maybe reading this thinking I could be putting too much trust in people but I think is a risk worth taking and it also gives the customer more confidence in dealing with me.

[fix a chip]

Screenman,

1st company back in 2000 was BRADLEYS":eusa_naug" in Stowmarket Suffolk, 2 hours training. Nothing about drying out repairs, So bought thier kit and done about 4 or 5 repairs which 2 came out ok but the others made me stick the kit on Ebay.

2nd company was ESPRIT, Again bought a kit they came to me and gave me very basic 1 - 2 hours training, Thier system was much better than the first micky mouse kit from Bradleys but nothing about drying out repairs or no mention of problems that a repairer could run into.

3rd time lucky, DELTA. Top Fully comprehensive training and very happy with Delta and more than happy to do business with them and you as I am in the UK. I went to delta as I came over for the expo and thought Id kill 2 birds with one stone:biggrin: Glad I did. I bought a Bridge and light and UV Dome. The rest I already have.

As for insurance billing I bill out to insurance companys direct and most of the time I get paid, I spoke with you about this once over the telephone. Sometimes I never see the money but I learn from those ones and now I know the companys who will not pay out so with those I take payment from the customer and send the paid invoice to the insurance, the insurance then send their policy holder a cheque. Never had a customer complain that they have not been paid back yet. Sometimes I will even let the customer pay me when they recieve thier cheque, that way it is less reason for the customer not to have the repair done. I know people maybe reading this thinking I could be putting too much trust in people but I think its a risk worth taking and it also gives the customer more confidence in dealing with me.

We do need a company in the UK who can handle billing like in the U.S