Three Windshields Later, Still Not Satisfied
Posted: February 15th, 2017, 6:03 pm
Sorry this is long - skip to the two or three paragraphs if you don't want to read it all!
We bought a 2013 Chevy Malibu this last December. There was a crack in the windshield, so part of the deal was that the dealership would replace the windshield. That was the ONLY problem with the original windshield, was a pit in the windshield about the size of a quarter. It was distracting at the time, but had we known what was about to come our way I would have kept that windshield in a heartbeat.
Anyway, the dealership replaced the windshield, and immediately after driving off the lot, we noticed the windshield was very distorted. There was a blur/wavy-like/mirage-like distortion across the entire right two-thirds of the passenger side. It was especially noticeable when making turns. So, we took it back, and they agreed to replace it again.
Two weeks later, new windshield gets in, they install it, and here we are driving off the lot again, only to discover that this windshield is even WORSE than the first replacement. And mind you, I'm not talking minor distortion around the corners of the windshield - I'm talking below the mirror, in my line of sight, the entire windshield; enough so that it gave a family member a headache when they were driving it to be sure if we needed to take it back AGAIN.
We did take it back, but as we figured they were not willing to cover the full price of a third replacement. So, they agreed to cover half - and we took it to an actual windshield repair shop locally in hopes of getting a better result. So about a week ago, the THIRD windshield gets in, they replace it. And yet again, it's distorted, across the entire windshield - and actually worse right in front of the driver's seat this time.
I'm at a loss here in terms of what to do. Do we just need to train our eyes to deal with it? Is this normal in all windshields now? OR should I go back and go for a FOURTH windshield replacement in a month? It is an after-market windshield, and to my knowledge, every windshield we've gotten has been from the same manufacturer because that is all they ever quoted us on. I believe it is an XYG windshield? I've done research and heard a lot of complaints about this kind of windshield. Obviously I didn't know a lot about windshields going into this but sure learning a lot. Had I known I would have asked for a different kind.
Anyway, sorry for the long post. Just very frustrating. We've had windshields replaced before and have NEVER had this problem. Any recommendations on what to do or another type of windshield to go for? Thanks so much.
We bought a 2013 Chevy Malibu this last December. There was a crack in the windshield, so part of the deal was that the dealership would replace the windshield. That was the ONLY problem with the original windshield, was a pit in the windshield about the size of a quarter. It was distracting at the time, but had we known what was about to come our way I would have kept that windshield in a heartbeat.
Anyway, the dealership replaced the windshield, and immediately after driving off the lot, we noticed the windshield was very distorted. There was a blur/wavy-like/mirage-like distortion across the entire right two-thirds of the passenger side. It was especially noticeable when making turns. So, we took it back, and they agreed to replace it again.
Two weeks later, new windshield gets in, they install it, and here we are driving off the lot again, only to discover that this windshield is even WORSE than the first replacement. And mind you, I'm not talking minor distortion around the corners of the windshield - I'm talking below the mirror, in my line of sight, the entire windshield; enough so that it gave a family member a headache when they were driving it to be sure if we needed to take it back AGAIN.
We did take it back, but as we figured they were not willing to cover the full price of a third replacement. So, they agreed to cover half - and we took it to an actual windshield repair shop locally in hopes of getting a better result. So about a week ago, the THIRD windshield gets in, they replace it. And yet again, it's distorted, across the entire windshield - and actually worse right in front of the driver's seat this time.
I'm at a loss here in terms of what to do. Do we just need to train our eyes to deal with it? Is this normal in all windshields now? OR should I go back and go for a FOURTH windshield replacement in a month? It is an after-market windshield, and to my knowledge, every windshield we've gotten has been from the same manufacturer because that is all they ever quoted us on. I believe it is an XYG windshield? I've done research and heard a lot of complaints about this kind of windshield. Obviously I didn't know a lot about windshields going into this but sure learning a lot. Had I known I would have asked for a different kind.
Anyway, sorry for the long post. Just very frustrating. We've had windshields replaced before and have NEVER had this problem. Any recommendations on what to do or another type of windshield to go for? Thanks so much.